How Data from your Nurse Call, Alarm Management, and Voice Applications Can Help you Reduce Unnecessary Interruptions and Improve Patient and Staff Satisfaction George Weldon is the chair of the Alarm Committee of Northern Westchester Hospital (part of Northwell Health, the largest IDN in New York State). Since March of 2015 his day job is
Category: Hospital Integrators
At their worst, healthcare IT businesses have been known to do their thing and move on—never to be heard from again. big projects are planned, expectations are raised, large investments are spent, and the technology carpetbaggers (the manufacturers or integrators) do their work and disappear…often leaving bewildered end-users in their wake.
Over the last 16 years we have lived through the transition from solutions that were sold with one time fees as capital purchases to the world that includes that software maintenance agreements (SMAs). As an integrator (VAR, reseller, distributor), and now as software-as-a-service provider my business has had to deliver the message of mandatory perpetual
As a hospital integrator of patient care communications technologies we’re often sitting between systems that are sold, installed, configured, and maintained by others. Complicating things, the framework and workflow design may be the province of a consulting entity, who is often a hired gun, and gone once the project goes live. It’s a hard place