How Data from your Nurse Call, Alarm Management, and Voice Applications Can Help you Reduce Unnecessary Interruptions and Improve Patient and Staff Satisfaction George Weldon is the chair of the Alarm Committee of Northern Westchester Hospital (part of Northwell Health, the largest IDN in New York State). Since March of 2015 his day job is
Category: Nursing Workflow
At their worst, healthcare IT businesses have been known to do their thing and move on—never to be heard from again. big projects are planned, expectations are raised, large investments are spent, and the technology carpetbaggers (the manufacturers or integrators) do their work and disappear…often leaving bewildered end-users in their wake.
Last winter I got into it with the clinical leader of a consulting company about the difference between alarms and alerts. Over the years I’d come to believe that nurse calls were in many respects no different than phone calls, or alarms from a patient monitor. Consultants, vendors, and hospital customers often get hung
Hospitals from coast to coast are doing everything they can to bring in the latest and greatest technology and put into the hands of their nursing staff. I’ve worked as an RN in this field for over 18 years and have been a huge advocate to introducing clinicians to the latest high tech equipment available
As a hospital integrator of patient care communications technologies we’re often sitting between systems that are sold, installed, configured, and maintained by others. Complicating things, the framework and workflow design may be the province of a consulting entity, who is often a hired gun, and gone once the project goes live. It’s a hard place
Last week I took the CareSight product development team to visit two of our local hospital customers so that they could see real patients and real hospital rooms in action. Our customers are both medium sized facilities just outside NYC, but both are very different. One is in a more urban city setting (very mixed
A few weeks ago one of our customers called to ask that we add the role “Nursing Supervisor” to the third level of escalation for nurse call alerts being presented on their Vocera badges. By that point, their integration between their Rauland nurse call, Connexall and Vocera systems had been operational for almost two and